Caroline Basyn

Chief Strategy & Transformation Officer- Europe,
PepsiCo

Currently, Chief Strategy & Transformation Officer at PepsiCo, Europe, Caroline Basyn has 35+ years of experience in leading large IT programs, Global Business Services, complex multifunctional and multi-country organisation, process and technology transformations for companies like PepsiCo, Mondelez, Bacardi, and P&G.

Caroline is also on the Advisory Board of several networks, like SSON, advising companies on building, and strengthening their shared services strategies, and execution. Caroline is the chair of LEAD Swiss, and on the Advisory Board of LEAD Digital, a non-profit organisation, which aims to help companies drive their Diversity and Inclusion programs, attracting, developing, and retaining women in their companies. We asked Caroline to share her perspective on the following questions:

• How are digital and AI disrupting the F&A operating model?
• With advancements in collaboration technology and technology platforms, what are some new processes and activities that you think could be centralised or outsourced to service partners?
• What operating structure should be adopted by Finance teams for embracing the strategic role of a business partner?
• What makes a successful Global Process Manager in the context of such a digital F&A operating model?
• In your journey of operating model redesign, what has worked well?
• Your advice for business leaders looking to finetune their Finance and Accounting operating models?